1. Go to the Bids page and open the guest's request details by clicking on the blue file icon. A popup will appear.
2. To mark a reservation as "Canceled or No Show" :
Click on the Canceled / No-Show button at the bottom of the popup.
Please note : If the button doesn't appear, make sure that the reservation is canceled in the PMS.
To void an extra :
Scroll to the Product section and click on the tree little dots next to the product you want to void.
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